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A Practical Guide
to Consumer Insights
for a Future-Proof World

About The Book

Learn more about the book and it’s content.

About Durk Bosma

Let me introduce myself.

Bonus Material

A collection of useful models, worksheets, etc.

Buy the book

Order ‘Understanding Sustainable Behaviour’ here.

Don’t take my word for it. Read what others have to say about ‘Understanding Sustainable Behaviour’.

“A necessary bridge between evidence and action.”

As a researcher, I value books that respect the complexity of human behaviour without hiding behind it. This book does exactly that. It shows why stated intentions are never enough, why context matters, and why rigorous insight work is essential for anyone trying to shift choices toward more future-proof behaviour. What makes it especially useful is the balance between scientific thinking and practical application. Bosma is able to translate behavioural understanding, market research and sustainability into a language decision-makers can actually use. Making the book both intellectually though provoking and immediately applicable.

“The sustainability book marketers have been waiting for.”

This is a refreshingly practical book for marketers who want to make sustainability work in the real world.. The central message is powerful: future-proof behaviour only scales when it’s better for the consumer, not merely better for the planet. I especially appreciated the way the book connects insight, product design, pricing, nudging and communication into one coherent toolbox. It challenges marketers to use their craft with more responsibility, but also with much greater effectiveness.

“Essential reading for policy that people can actually live with.”

For policymakers, this book offers an important reminder: good policy is not only technically sound, it must also fit the lives, values and constraints of citizens. The author makes a convincing case that policies are behaviour-change interventions, and should therefore be designed with the same care, evidence and rigour as any successful consumer proposition. I found the emphasis on acceptance, fairness, communication and real-life barriers particularly valuable. This book helps policymakers like me move from abstract ambition to interventions that people understand, trust and are willing to adopt.

“A reality check every impact founder needs before going to market.”

As a start-up founder, I recognised myself in almost every page. The temptation to believe that a strong sustainability story will sell itself is very real, and very dangerous. This book shows why impact ventures need consumer insight just as much as technology, funding and passion. Even though it is scary, as people might like your product as much as you hope they will. But that’s something you need to know, even if you don’t want to hear it. The book explains very clearly how to test assumptions, sharpen propositions, and translate positive impact into something people genuinely want. For founders developing future-proof products, this is not a theoretical book. It is a practical survival guide for turning a good mission into a marketable business.